Customer Satisfaction Quote – Donald Porter Loyal customers are the most valuable asset of an organization that an organization can have. By identifying and meeting their needs, wants and expectations, customer service representatives and other employees can help ensure that they not only demonstrate customer and brand loyalty but also tell others about their positive … Read more
Inspirational Customer Relationships Quote – Nelson Mandela When dealing with people of all types, it is important for customer service representatives and others in the organization to truly respect and appreciate those with whom they come into contact. This is because each person is different, yet similar and has needs, wants, and expectations specific to … Read more
Interpersonal Communication Quote – Theodore Roosevelt The most important single ingredient in the formula of success is knowing how to get along with people. — Theodore Roosevelt, Theodore Roosevelt, Jr. (1858 – 1919), also known as ‘Teddy’, was an American statesman, author, explorer, soldier, naturalist, and reformer. He served as the 26th President of the … Read more
Inspirational Customer Service Quote – Peter Drucker Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker Here are a few more amazing quotes by Peter Drucker… “Do not believe that it is very much of an advance to … Read more
Inspirational Customer Service Quote – Larry Winget Here are a few more quotes from Larry Winget… I don’t have any interest in taking care of people. My interest is in teaching people to take care of themselves. Everything in life is a lesson. Refusing to learn the lesson means that it will be repeated … Read more
Effective Customer Communication Quote – George Ross “To be successful, you have to be able to relate to people; they have to be satisfied with your personality to be able to do business with you and to build a relationship of mutual trust.” George Ross The ability to build and maintain solid relationships, and ultimately … Read more
Quality Customer Service Quote – Kevin Stirtz “Choose to deliver amazing service to your customers. You’ll stand out because they don’t get it anywhere else.” Kevin Stirtz Here are a few more great quotes from Kevin Stritz… Providing great customer service is the most natural activity in the world. It’s fun to help others … Read more
Motivational Customer Service Quote – Zig Zigler Successful customer service in today’s globally-connected, technology-driven world is about customer service representatives and other employees in the organization having a positive customer-centric attitude. It is also about effectively identifying and satisfying the needs, wants and expectations that each customer brings to a service encounter. For strategies on … Read more
Customer Service Communication Quote – Henry Ford “If there is any one secret of success it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.” – Henry Ford Here are a few more amazing quotes by Henry Ford… There … Read more
Customer Service Culture Quote – Jerry Fritz Effective customer service cultures are driven from the top down in organizations where everyone takes ownership of interacting positively with customers and giving 110 percent in an effort to stand out from the competition. Customer service cultures are made up of numerous elements (e.g. employees, quality products and … Read more
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