Customer Service Quote – Maya Angelou One of the most important means for customer service representatives to create a customer-centric environment is to think of ways to build a sound relationship with everyone with whom they come into contact. By going out of your way to identifying customer needs, wants and expectations and then take extra … Read more
Customer Service Quote – Lewis Carol Customer service representatives and others who interact with internal and external customers have an opportunity to be successful in satisfying customers if they adopt a customer-centric attitude. By being concerned for customer needs, wants and expectations and treating people as they want to be treated, service professionals stand out … Read more
Customer Service Excellence Quote – Sam Walton Quality customer service, customer service excellence, stellar customer service, excellent customer service, or whatever you call it in your organization, can lead to enhanced customer satisfaction levels. It can also help increase brand and customer loyalty and revenue as customers react to and tell others about their positive service … Read more
Quote on Delivering the Best Customer Service Possible – Jeff Bezos Customers are a funny lot… they pay you money that they worked hard for and in exchange only expect to receive what they need, want, expect and are promised by you and your organization. They truly do not expect that, when they contact you … Read more
Customer Satisfaction Quote – Alice MacDougall Customer needs wants and expectations drive their behavior. The challenge for customer service representatives and other employees in any organization is to properly identify what it takes to promote customer and brand loyalty. The easiest way to accomplish this is to ensure that effective customer service and interpersonal communication … Read more
Customer Satisfaction Quote – Donald Porter Loyal customers are the most valuable asset of an organization that an organization can have. By identifying and meeting their needs, wants and expectations, customer service representatives and other employees can help ensure that they not only demonstrate customer and brand loyalty but also tell others about their positive … Read more
Inspirational Customer Relationships Quote – Nelson Mandela When dealing with people of all types, it is important for customer service representatives and others in the organization to truly respect and appreciate those with whom they come into contact. This is because each person is different, yet similar and has needs, wants, and expectations specific to … Read more
Inspirational Customer Service Quote – Peter Drucker Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. Peter Drucker Here are a few more amazing quotes by Peter Drucker… “Do not believe that it is very much of an advance to … Read more
Inspirational Customer Service Quote – Larry Winget Here are a few more quotes from Larry Winget… I don’t have any interest in taking care of people. My interest is in teaching people to take care of themselves. Everything in life is a lesson. Refusing to learn the lesson means that it will be repeated … Read more
Effective Customer Communication Quote – George Ross “To be successful, you have to be able to relate to people; they have to be satisfied with your personality to be able to do business with you and to build a relationship of mutual trust.” George Ross The ability to build and maintain solid relationships, and ultimately … Read more
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