Why Internet Sales Revenue Continues to Climb over Five Years Ever since customers discovered the value and savings in time, effort and money from using the Internet to shop for products and services, the world has not been the same. Revenue generated from electronic commerce (eCommerce) continues its upward climb each year. According to eMarketer.com (April … Read more
Technology Is Rapidly Changing the Face of Customer Service Customer service is changing rapidly as technology encroaches on the traditional world of retail marketing and sales. Customer and brand loyalty are quickly becoming a thing of the past as many customers search for the finest quality at the cheapest price through technology. As all this … Read more
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